Privacy Policy

1. Introduction

CommonsBridgeHub ("we," "our," or "us") prioritizes the protection of your personal privacy. This document outlines how we collect, utilize, reveal, and safeguard your data when you access our website commonsbridgehub.sbs or engage in our yacht charter services.

Utilizing our services indicates your agreement to the data practices outlined herein. We adhere to relevant privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other associated Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

Your voluntary submission of personal data to us may happen through activities such as:

• Making a yacht charter reservation
• Reaching out to us via our website or telephone
• Signing up for our newsletters
• Completing forms on our web platform
• Taking part in our surveys or promotional events

This data might encompass:

• Your name and methods of contact (like email, telephone number, and postal address)
• Details for transactional purposes (securely processed by external vendors)
• Preferences and prerequisites for the yacht charters
• Details of emergency contacts
• Information regarding dietary preferences or health issues (if given)

2.2 Automatically Collected Information

Some data is automatically gathered when you visit our web platform, which concerns your device and browsing habits:

• Your device's IP address and locational details
• Type and version of your web browser
• Web pages you visit along with the duration of your stay on our site
• Referrer websites
• Specifications of your device (like the model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar tracking technologies are employed on our site to enhance your browsing experience. These tools assist us in:

• Storing your stated preferences
• Analyzing how our website is used and its overall performance
• Delivering content personalized to you
• Refining the services we offer

You can manage your preferences for cookies via your browser settings or through our cookie consent feature.

3. How We Use Your Information

The information we amass serves multiple purposes, such as:

• Service Delivery: Facilitating yacht charter services, handling reservations, and maintaining communication regarding your bookings
• Customer Support: Addressing your questions and providing guidance when needed
• Payment Processing: Conducting monetary transactions and administering billing
• Safety and Security: Ensuring operational safety and preventing deceptive activities
• Marketing: Sending you marketing content and updates, provided you have given consent
• Website Enhancement: Evaluating user interactions with our website to enhance usability
• Regulatory Compliance: Upholding various laws and regulations applicable to us

4. Information Sharing and Disclosure

Your personal information is not up for sale, trade, or rental to external parties. However, it might be disclosed under these scenarios:

4.1 Service Providers

Third-party entities that manage services such as payment processing, website management, email campaigns, performance analysis, and customer support may have access to your information.

4.2 Legal Obligations

Your information may be shared if mandated by law or necessary for judicial proceedings, responding to emergencies, or probing suspected illegal actions or fraud.

4.3 Business Transitions

During mergers, acquisitions, or asset sales of our business, your data could be part of the transferred assets.

5. Data Security

We have adopted suitable technological and organizational safeguards to prevent the unauthorized interference, disclosure, alteration, or destruction of your personal data. These include encryption, protected server use, access restrictions, periodic evaluations, and educating our personnel.

Nevertheless, no form of data transmission over the internet or method of electronic storage can be considered entirely foolproof. Absolute security of your information cannot be wholly assured by us.

6. Data Retention

Your personal data is retained only for the duration necessary to serve the purposes it was originally collected for, or as mandated by legal requirements. Typical retention periods are as follows:

• Charter bookings: 7 years (for tax and legal reasons)
• Marketing communications: until you withdraw consent or request deletion
• Website analytics: 26 months
• Customer service interactions: 3 years following the last engagement

7. Your Rights and Choices

Your rights include requesting access to, correction of, or deletion of your personal data (subject to legal constraints), data portability, opting out of marketing communications, and controlling cookie preferences. Should you wish to exercise these rights, contact us through the provided details.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for assessing website usage. There's an option to opt-out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website may include links to social media platforms that adhere to their own privacy frameworks.

8.3 Payment Processors

All payment transactions are executed by third-party processors that comply with the Payment Card Industry Data Security Standard (PCI DSS).

9. International Data Transfers

Your data may be transferred and processed in countries other than Spain. In such events, we ensure that proper precautions are in place, aligned with corresponding privacy regulations.

10. Children’s Privacy

We do not intentionally solicit data from, nor provide services to children under the age of 13. Should it come to our attention that such data has been provided, we will take immediate action to remove it.

11. Changes to This Privacy Policy

This Privacy Policy may be revised to reflect updates in our procedures or legal obligations. We will inform you of any significant changes by posting the revised policy, reaching out to registered users via email, or displaying an announcement on our site. Subsequent use of our services following these changes will be deemed acceptance of the updated policy.

12. Contact Information

For any inquiries about this Privacy Policy or our handling of data, you may reach out to us at:

13. Compliance with Google Ads User Consent Policy

We adhere to the consent policies of Google Ads, and you have the freedom to modify your cookie/tracking preferences via our settings section.